Refund policy


ISEtribe Shop Return & Refund Policy


Thank you for shopping with ISEtribe Shop. We want you to be completely satisfied with your purchase. If you are not entirely happy, we're here to help.

 

30-Day Money-Back Guarantee

 

You have 30 calendar days from the date you received your item to request a return and refund.

 

Eligibility for a Return

 

To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.

  • Be in its original packaging.

  • Require a receipt or proof of purchase.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Please Note: The refund amount will cover the cost of the item(s) only. Shipping costs are non-refundable and will be deducted from your total refund.

 

Return Shipping

 

You will be responsible for paying for your own shipping costs for returning your item.

 

How to Initiate a Return

 

To start a return, please contact us with your order number and details of the product you wish to return to inayanheavyindustries@gmail.com